Services
Our Services
At Sleep Store, we’re committed to making your sleep upgrade smooth from start to finish. From delivery to disposal, we take care of everything—so you can relax.
Delivery & Installation
Buying new furniture or a mattress should be exciting, not stressful. That’s why we offer reliable delivery and professional installation on all purchases. Our experienced team will bring your items straight to your home, set everything up in the room of your choice, and ensure your furniture or mattress is placed and functioning exactly how it should be. We handle the setup—so you can focus on getting a great night’s sleep.
Standard Delivery & Shipping
We offer a variety of methods for you to get your products including order online, pick up in store, Curbside Drop Off Shipping and Full Service Premium Delivery Installation and Set Up. Curbside will be in factory original packaging, and unassembled. We can bring it to nearest covered area outside the home. Haul off of old items in not available with Store Pick Up or Curbside Shipping. Premium Delivery includes pre-inspection, room of choice set up, full assembly and disposal of all packaging materials. Some items such as Murphy Wall Beds may require separate installation charges. Haul off of old Mattress or Furniture items on a one for one basis is available for a fee.
Need to Return?
*We do not accept returns of any kind.
Sleep Store does offer a couple of bundle deals that allow you to swap your mattress for another of equal value. A $150 exchange fee applies, and delivery will be charged again if needed. This applies to both bundle options.
For $399, you can get our Love Your Mattress Guaranteed Bundle, which includes 2 premium pillows, premium sheets, a premium mattress protector, and a 365-day sleep trial. If you don’t love the mattress, you can exchange it for another of equal value anytime within that 365-day period.
The second option is to purchase a mattress protector with your mattress. This gives you 30 days to try out the mattress and exchange it for another of equal value if you’re not satisfied.
*If you purchase a mattress without a protector or the Love Your Mattress Guaranteed Bundle, you will not be eligible for a return or exchange of any kind.*
Any other products we offer are final sale and cannot be refunded or returned once purchased.
Mattress & Furniture Removal
Don’t worry about how to get rid of your old bed or furniture—we’ve got it covered. When we deliver your new purchase, we’ll also remove your old mattress and/or furniture upon request. Our team will dispose of it responsibly, saving you time, effort, and a trip to the dump. It’s part of our commitment to making your upgrade seamless from start to finish.
Haul Away Details
Our team is dedicated to making your delivery experience quick, safe, and hassle-free.
Flexible Scheduling
Our delivery team also will haul off any old mattresses you don't need anymore. We do charge $55 per piece to haul off and we may refuse the haul off at the delivery team's discretion.
Extended Warranties
For Adjustable & Power Bases
Sleep with peace of mind. Adjustable and power mattress bases offer next-level comfort and customization, and with our extended warranty plans, you can enjoy that comfort for years to come. Our coverage helps protect your investment against unexpected issues, giving you long-term assurance and support for your sleep system.
